Privacy Policy
Read Pacific respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit http://www.readpacific.co.nz (the “Website”) or purchase products from us.
This policy is intended to comply with the New Zealand Privacy Act 2020.
Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you interact with our Website or business, including when you:
- Place an order through our online store
- Create or manage an online account
- Submit a contact or enquiry form
- Subscribe to marketing communications
- Communicate with us by email or phone
The personal information we collect may include:
- Name
- Email address
- Phone number
- Organisation or school name
- Billing address
- Shipping address
- Payment information, which is processed securely by our payment providers
- Order and purchase history
- Account details and preferences
Automatically Collected Information
When you visit our Website, certain information may be automatically collected about your device and browsing activity. This may include:
- IP address
- Browser type and version
- Device type
- Pages visited
- Referring website or search terms
- Time and date of visits
- Interactions with Website content or products
This information helps us understand how our Website is used and improve its performance and usability.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to provide essential functionality, analyse Website performance and support our marketing activities.
Cookies may be used to:
- Remember items in your shopping cart
- Keep you signed in to your account
- Remember your preferences
- Improve Website performance and usability
- Analyse Website traffic and visitor behaviour
- Support advertising and remarketing campaigns
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some Website functions.
Analytics
We may use Google Analytics to understand how visitors use our Website. Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Navigation paths
- Device and browser information
This information helps us improve our Website, products and services. You can learn more about how Google handles personal information through the Google Privacy Policy (https://policies.google.com/privacy).
Advertising and Remarketing
We may use Google Ads and other advertising platforms to display advertisements to people who have previously visited our Website. These platforms may use cookies or similar technologies to:
- Display relevant advertisements
- Measure advertising performance
- Deliver remarketing advertisements to previous Website visitors
You can manage your advertising preferences through Google Ad Settings(https://adssettings.google.com).
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfil orders
- Arrange product delivery
- Manage your online account
- Provide invoices and order confirmations
- Respond to enquiries and customer service requests
- Communicate with schools, organisations and other customers
- Improve our Website and product range
- Detect and prevent fraud or misuse
- Send marketing communications where you have agreed to receive them
- Analyse Website traffic and marketing performance
- Meet our legal and accounting obligations
Sharing Your Information
We may share personal information with service providers that help us operate our business and Website. These may include:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Information technology providers
- Marketing platforms
- Analytics providers such as Google
- Advertising platforms such as Google Ads
- Accounting and business administration providers
These providers only receive the information needed to carry out their services and are expected to protect your information appropriately.
We may also disclose personal information where required by law or where necessary to protect our rights, customers or business.
International Data Transfers
Some service providers we use may store or process information outside New Zealand. This means your personal information may be transferred to countries with different privacy laws.
We take reasonable steps to ensure overseas service providers handle personal information securely and in accordance with applicable privacy requirements.
Data Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request that inaccurate personal information be corrected
You can make a request using the contact details below. We may need to verify your identity before providing or correcting your information.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet any legal, accounting or reporting requirements.
Third-Party Links
Our Website may contain links to websites operated by other organisations. Read Pacific is not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Website or legal requirements. Any updates will be published on this page.
Contact Us
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Read Pacific
Website: https://www.readpacific.co.nz
Email: [email protected]